Payment Policy

At Cappilio, we prioritize secure, transparent, and seamless payment options for all our customers across the United Kingdom.

Accepted Payment Methods

We accept a wide range of secure payment gateways. You can pay for your order using:

Full payment must be completed and authorized before your order is processed and dispatched.

Currency and Tax Transparency

All product prices and transactions on Cappilio are listed and processed in British Pounds Sterling (GBP / £).
Prices include applicable UK Value Added Tax (VAT).
All orders are dispatched locally from our UK warehouse, meaning there are no hidden fees, tariffs, or unexpected customs charges at checkout or upon delivery.

Payment Security & Encryption

Your financial and personal data safety is our top priority:

Our website uses standard 256-bit SSL (Secure Sockets Layer) encryption to protect your data during checkout.
We comply with PCI-DSS (Payment Card Industry Data Security Standard) protocols.
Cappilio does not store or have access to your full credit/debit card details. Payments are processed securely via certified payment providers.

Fraud Prevention & Order Authorization

To protect our customers against fraudulent transactions:

All orders are subject to validation and authorization checks by the card issuer or payment gateway.
If payment authorization is declined or delayed, we will be unable to process your order and will contact you for resolution.

Contact Information

If you have any questions regarding payments, billing, or security, please contact our support team:

Shop Name: Cappilio
Legal Business Name: SHOP & SMILE LIMITED
Company Registration Number: 16152123
Customer Support Email: support@cappilio.store
Customer Support Phone: +44 7441 423315
Registered Address: Apartment 36 West Point, 58 West Street, Sheffield, England, S1 4EZ, United Kingdom
Warehouse Address: 256 Milligan Road, Leicester, LE2 8FG, United Kingdom
Support Hours: Monday – Friday: (9:00 AM – 5:00 PM) GMT

Last updated date: September 02, 2026